Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of Mi Assist AI’s website and services.
By accessing or using Mi Assist, you agree to these Terms.
1. Services
Mi Assist provides AI-powered receptionist, call handling, appointment booking, follow-up, and communication automation services.
We do not guarantee:
Revenue increases
Lead conversions
Specific business outcomes
Results depend on your business, setup, and customer behavior.
2. Eligibility
You must:
Be at least 18 years old
Have authority to bind your business
Use the Services for lawful purposes only
3. Account Responsibilities
You are responsible for:
Keeping login credentials secure
Accuracy of business data and scripts
Compliance with call recording, SMS, and privacy laws
Informing callers about AI usage where required
4. Acceptable Use
You agree not to use Mi Assist for:
Illegal or fraudulent activities
Harassment or abuse
Robocalling violations
Spam or unsolicited communications
Violating TCPA, GDPR, or similar laws
We reserve the right to suspend or terminate accounts violating these rules.
5. Payments & Billing
Fees are billed according to your selected plan
All payments are non-refundable unless stated otherwise
Prices may change with prior notice
Failure to pay may result in service suspension
6. Call Recording & Compliance
You acknowledge:
Calls may be recorded or transcribed
You are solely responsible for legal compliance
Mi Assist is not liable for misuse or non-compliance
7. Intellectual Property
All content, software, branding, and AI systems are owned by Mi Assist.
You may not:
Copy or resell the Services
Reverse engineer our technology
Use our brand without permission
8. Third-Party Services
Mi Assist integrates with third-party platforms (CRMs, calendars, telephony, SMS). We are not responsible for their availability or performance.
9. Service Availability
Services are provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free service.
10. Limitation of Liability
To the maximum extent permitted by law, Mi Assist shall not be liable for:
Lost revenue
Missed leads
Business interruption
Indirect or consequential damages
11. Indemnification
You agree to indemnify and hold Mi Assist harmless from any claims arising from:
Your misuse of the Services
Legal violations
Customer disputes
Failure to obtain proper consent
12. Termination
We may suspend or terminate your access at any time for:
Policy violations
Non-payment
Legal risk
You may cancel your subscription according to your plan terms.
13. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.